When I book a reservation online, how will I know that my information was received?
We allow you to book reservations in real-time. When you book a reservation online with us, you receive a unique confirmation number, just as you would if you had placed your reservation with our Support Center. With a secure interface to our back-end system, your personal information is not passed to our staff by email, like many other ground transportation companies on the Internet. Therefore, when you book a reservation online, your reservation is automatically booked directly into our reservation system in our offices. Once your reservation is completed, an email confirmation will be generated instantaneously.
What is the advantage to booking reservations in real-time?
The advantage to booking reservations online in real-time is the security of knowing that your information has been received by us. The system will not give you a confirmation number unless your information has been entered into our main system.
What type of security measures are used to protect my personal data such as credit card information?
We use a 128-bit encryption certificate. Keeping your information private is one of our top priorities.
What if I encounter other difficulties using your website?
Please contact us. If you don’t reach us immediately, expect a call back within a few minutes during normal business hours. Please be prepared to explain the exact situation and circumstances you encountered when you had trouble with the reservation process to assist our staff in responding quickly to your request.
Do you use or sell my personal information to other companies for marketing purposes?
Never. You personal information is used only for our records and to communicate with you. We will not give or sell this information to anyone.
Terms of Service
Welcome to Barrett Limo. Barrett Limo is pleased to provide services to you subject to the following Terms of Service.
To make reservations, choose one of the following options:
Barrett Limo offers a standardized point to point transfer rate to and from most major airports which is based on a flat rate that is all inclusive for customer curbside pickup.
All trips billed on an hourly basis have a three (3) hour minimum in Connecticut, and a four (4) hour minimum outside of Connecticut.
Trips are billed to the customer’s credit card or corporate charge account. Barrett Limo accepts the following credit cards:
All rates are subject to change without notice at any time. Current rates are confirmed at the time the reservation is made.
Complimentary Wait Policy:
For Airport Pickups additional charges may incur for waiting time for arriving flights.
For Domestic flights, the first 1 hour of delay is included in the agreed fee.
For International flights, the first 75 minutes of delay is included in the agreed fee.
Cancellations must be made by phone, email, or text.
If there is no follow-through communication by the customer (by not contacting your chauffeur or Barrett Limo) all reservations will be considered a “No-Show” at 75 minutes past your schedule pickup.
Cancellation of any vehicle type less than three (3) hours prior to scheduled pick-up in Fairfield, New Haven or Hartford Counties and twenty-four (24) hours if international, will be charged a cancellation fee equal to the full base rate of the trip followed by a cancellation number.
Come take a ride with us:
Come take a ride with us while your chauffeur drives you to your destination – relax and enjoy the ride.